Welcome to Kindspire Support, where we are committed to empowering individuals and fostering inclusive communities while safeguarding your personal information. This Privacy Policy outlines how we collect, use, protect, and disclose your information to the National Disability Insurance Scheme (NDIS) requirements and the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Collection of Personal Information

Kindspire Support collects personal information that is necessary to deliver our services effectively. This may include:

• Personal details (e.g., name, address, date of birth)

• Contact information (e.g., phone number, email address)

• NDIS participant details (e.g., NDIS number, plan information)

• Relevant health or medical information required for service provision

• Any other information necessary for the delivery of our services

2. Use of Personal Information

We use your personal information to:

• Deliver and enhance the services we provide

• Communicate with you about your support and participation

• Manage administrative functions, including billing and service coordination

• Fulfil our legal and regulatory obligations under the NDIS framework

3. Disclosure of Personal Information

Kindspire Support may disclose personal information:

• To trusted service providers and partners assisting with service delivery

• When required by law or in response to legal proceedings

• To protect the rights, safety, or property of Kindspire Support, our clients, or others

• With your explicit consent, for any other purpose

We ensure all third parties adhere to strict confidentiality and privacy standards.

4. Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, modification, or disclosure. This includes:

• Secure physical storage

• Restricted access to information

• Encryption and cybersecurity measures

• Staff training on privacy and data handling

5. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or incomplete. To submit a request, please get in touch with us using the information provided below.

6. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our operations or legal obligations. The latest version will always be available on our website.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch with us:

Email: info@kindspiresupport.com

Phone: 0432 358 306 

Address: 4/562 Hume Highway, Casula, New South Wales 2170, Sydney, Australia

By using our services, you consent to the collection, use, and disclosure of your information as outlined in this Privacy Policy. Kindspire Support is committed to respecting your privacy and protecting your data.